Firstmark Student Loan Services

Firstmark Student Loan Services

Firstmark Student Loan Services Inc. (FSLS), dba FirstMark Financial, is a private lender and servicer that focuses on providing student loans to students attending post-secondary institutions throughout the United States. FSLS has been in business since 2005 and has approved over $6 billion in student loan funding.

Firstmark Loan Services is the servicer of your student loan

Firstmark Loan Services is the servicer of your student loan. Firstmark is a trusted and reliable loan servicer, and we work hard to provide you with the best service possible. We are a subsidiary of Firstmark Bank, an FDIC-insured bank with over $2 billion in assets.

If you have any questions, please contact us at 1-800-567-9798 or by emailing customerservice@firstmarkservicing.coPlease note that our customer service agents will not be able to assist you with questions about your loan servicer or other financial aid issues.m

You can reach us at 888-538-7378 if you have any questions.

If you have any questions, please call us at 888-538-7378. You can also reach us through email at [email protected]. Our customer service agents are available 24/7 and will be happy to assist you with any questions you may have.

If the phone line is busy when you call, please try again later. If it is unavailable when you try to connect with an agent by phone or if there is a message stating that the number is not in service, please contact Firstmark Student Loan Services by mail or in person at one of our offices located throughout the United States and Canada.

FDIC (Federal Deposit Insurance Corporation) is a government agency that insures deposits in banks and thrift institutions up to certain amounts. The FDIC was created by the Banking Act of 1933 (the Glass-Steagall Act) and is administered by its Board of Directors, who are appointed by the President with the advice and consent of the Senate.

Firstmark Student Loan Services is a member of the National Student Loan Data System (NSLDS), which provides access to all federal loan records in one centralized database. The NSLDS allows borrowers to manage their student loans online and view information such as disbursement history, current balance and repayment status.

For further information, see Firstmark Student Loans FAQ or visit our website at

For more information about Firstmark Student Loans, please visit our website at or call us toll free at 877-333-6274.

You can also contact us directly at 800-244-5631, ext. 5111.

You have a trustworthy and reliable loan servicer with Firstmark Student Loan Services

You’ll find that Firstmark Student Loan Services is a trustworthy and reliable loan servicer with years of experience. Since 1995, we have been helping students and graduates get their student loans into good standing. We are a part of Nelnet—the nation’s largest student loan servicing company—and as such, we have access to both the financial strength and technological innovation that come with that partnership.

Firstmark is committed to providing excellent customer service for all our customers; after all, helping you navigate your educational debt is our job! That’s why we’re also a member of The National Council of Higher Education Loan Servicing (NCHELS). As an active member in this organization, we work together with other servicers across the country to develop best practices in student loan management while protecting consumers’ rights.

We invite you to learn more about how Firstmark can help manage your federal student loans by visiting our website or calling us at 1-888-898-4327 (TTY: 1-877-742-2657).

Student loans have a reputation for being confusing and frustrating to manage, but it doesn’t have to be that way. Firstmark can help you get a better handle on your finances so you can pay off those student loans and move forward with your life.

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